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Crystal Tip®

Terms & Conditions
Of Use



Welcome to crystaltip.com. If you visit or shop at crystaltip.com, you accept these conditions and are subject to these guidelines. By registering with crystaltip.com, you agree to all terms & conditions as outlined here and on our store section of the site. You agree that the information you provide is true and accurate to the best of your ability and/or knowledge and that you are representing yourself appropriately as a dental professional, affiliate, distributor rep, distributor or an international customer. Mis-use of this site, or sections thereof may result in your removal as a registered user. Use of foul or inappropriate language in any of our comment boxes, chat areas or forums will not be tolerated. As a registered user of naturestip.com you agree to treat others respectfully in on-line communications through our web site.

Crystaltip.com cannot be held liable for any inappropriate behavior by online users. If you feel any such behavior has occurred, please contact us by e-mail immediately so that we can investigate the matter.

Use of any trademarks or images on crystaltip.com is strictly forbidden without prior written consent from Westside Resources.

Copyright and Trademark Notice

This site is owned and operated by Westside Resources®. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Westside Resources. ALL RIGHTS RESERVED. All audio and video clips are the sole property of crystaltip.com or its respective content providers. All software used on the site is the sole property of crystaltip.com or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site, or downloading approved files that are offered as downloads, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Westside Resources' written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of crystaltip.com, are used with permission. All other trademarks or service marks are property of their respective owners. The use of any Crystal Tip® or crystaltip.com trademark or service mark without their express written consent is strictly prohibited.

Electronic Communications

When you visit crystaltip.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

License and Site Access

Westside Resources grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Westside Resources. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Westside Resources. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of crystaltip.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing Crystal Tip® name or trademarks without the express written consent of Westside Resources. Any unauthorized use terminates the permission or license granted by Westside Resources. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of crystaltip.com so long as the link does not portray Westside Resources, Crystal Tip® or any other of its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Crystal Tip® or other product logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Westside Resources does not sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use crystaltip.com only with involvement of a parent or guardian. Westside Resources reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.

Disclaimer and Limitation of Liability as to Shipping Errors

Although we work very hard to prevent errors when filling orders, mistakes may occur. When we do ship the wrong product to you or fail to ship a product in a package, our procedure and policy for resolving the problem is as follows. Crystaltip.com will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order. We will gladly upgrade your service to ensure that it makes it to you on a specific date if you are willing to pay the difference in shipping costs between the new shipping method and the original shipping method.

Disclaimer and Limitation of Liability as to Products Sold

Except as expressly stated herein, crystaltip.com makes no representations or warranties, either express or implied, of any kind with respect to products sold on the crystaltip.com website, except as expressly stated herein, crystaltip.com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to crystaltip.com, arising from any product sold on the naturestip.com web site shall be the price of the product ordered. In no event shall crystaltip.com, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, crystaltip.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Crystaltip.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, crystaltip.com shall immediately issue a credit to your credit card account in the amount of the charge.

Other Brands and Trademarks

Throughout this web site product brands of products other than Crystal Tip® may appear. These product brands, names, titles and trademarks belong to their respective companies and are in no way affiliated with Westside Resources, crystaltip.com, or any of their affiliates. Safe-Tip EZ®, Spree®, and Seal-Tight® are registered trademarks of Kerr Corporation. Sani-Tip® is a registered trademark of Dentsply Corporation. FlashTips® and Pro-Tip® are registered trademark of Sultan HealthCare Corporation. DCI® is a registered trademark of DCI International. A-dec® is a registered trademark of A-Dec, Inc. Luzzani®, Kavo®, Faro®, Cefla®, Sirona®, Castellini®, Osada®, Takara®, Ritter®, Morita®, Chirana®, Dabi Atlante®, Gnatus®, and Yoshida® are all registered trademarks of their respective companies and are in no way affiliated with Westside Resources, Crystal Tip®, or any of their affiliates.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Crystaltip.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Crystaltip.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

All Sales Final

All sales are final and all products sold by crystaltip.com are sold in new condition to the buyer. Any damages due to transit/shipping must be reported to the shipping company. Any items that are rejected by customers and sent back to us will not be accepted, unless it is approved by crystaltip.com beforehand and sender has received an RMA (Return Merchandise Authorization) number. Prices may change without notice. Credit card cancellation transactions are subject to a $20 cancellation fee.

Acceptable Forms of Payment

Following are the only acceptable payment methods for products purchased on naturestip.com: Visa, Master Card, Discover only. Products will be shipped within 48 hours of credit card approval. Credit Cards will not be charged unless product is in inventory and is ready to be shipped within 48 hours.

Sales Taxes

Crystaltip.com shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of California. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

Service and Support

All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

Jurisdiction and Venue

You agree that any legal action brought against crystaltip.com shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on crystaltip.com shall be an appropriate federal or state court located in the state of California.


Any dispute relating in any way to your visit to naturestip.com or to products or services sold or distributed by Westside Resources or through crystaltip.com in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Orange County, California, and you consent to exclusive jurisdiction and venue in such courts.

Adapter Terms & Conditions

A Crystal Tip adapter is a durable medical device to be used with the air/water syringe. Adapters are retrofitted on the air/water syringe in order to enable Crystal Tip to be used. An adapter is part of the Crystal Tip system and is manufactured to work solely with the Crystal Tip air/water syringe tip. Adapter maintenance should be performed every six months to ensure proper functionality. DO NOT remove adapter from air/water syringe during sterilization process. Once adapter is installed it should never be removed unless performing bi-yearly maintenance. An adapter purchased at a discounted rate is considered a rented medical device and is sole property of Westside Resources. Terms of use must be abided by or Westside Resources has the right to enforce the following: a) the return of each rented adapter to manufacturer/distributor or b) invoice client for the remaining balance for each rented adapter (NOTE: Balance due is the current retail price of each adapter minus amount paid at discounted price). If customer uses any other competitor air/water syringe tip with Crystal Tip adapter, customer is required to pay full retail price for each adapter or return each adapter to distributor/ manufacturer. If Crystal Tip does not continue to be purchased (within a 6 month period), all adapters purchased at discounted rate must be shipped back to manufacturer/distributor or invoice will be issued for remaining balance of each adapter. An adapter purchased at full retail price becomes property of purchaser and forgoes abiding by terms of use.

Adapter Warranty

Adapters carry a 24-month warranty from the date of purchase. Every adapter purchased must be registered on (www.crystaltip.com) within 30 days from purchase date. In order to register your adapter, you must create a user account. Once a user account is created, you can register each adapter by going to www.crystaltip.com. If you do not register your adapter within the allotted 30-day period after purchase, warranty will be null and void. No Exceptions. Any unauthorized manipulation or modification of the adapter will immediately void the warranty and exonerate our company and its affiliates from all liability for injury or damage to equipment, persons or animals that may be caused by such modifications, manipulations, or improper use of the adapter. Adapters are not to be removed during the sterilization process. If adapters are removed from syringe sleeve for sterilization, warranty will be voided. Any use of another disposable tip in adapter besides Crystal Tip will void all warranty. Warranty covers all functional parts of the adapter: O-Rings, internal parts and excludes any damage to color, dents or scratches on adapter and any labor and installation or removal costs. Under adapter warranty, two replacement O-Ring kits can be allocated per adapter in a fiscal year at no cost. A qualified service technician or staff member should perform maintenance only. Videos for adapter maintenance can be found in the support section of www.crystaltip.com/support. All disputes shall be subject to the jurisdiction of the courts of Orange County, CA, United States. Warranty DOES COVER The Following: -One O-Ring Replacement kit per adapter in a fiscal year -Defective Adapter that meets one of the following criteria* 1. Metal fabrication out of tolerance 2. Moisture issues upon installing *If client feels they have received a defective adapter, client MUST report the problem directly to manufacturer within 5 business days of receiving. Adapter MUST be sent back to manufacturer for inspection and quality control. Replacement adapter will be shipped directly to client. Client will pay any associated shipping fees. If defective adapter is not returned, client will be billed full retail price for replacement adapter. If problem with adapter is not reported within 5 days of receiving, no replacement adapter will be issued. Warranty DOES NOT Cover The Following: -Refunds (No Exceptions) -Scratches / dents, wear of color, or wear and tear of adapter retainer -Use of any other disposable tip with adapter -Thread deterioration caused by removing and reinstalling adapter during sterilization process -Damage to air / water syringe during installation or removal of adapter

Authorized Provider

As an Authorized Provider, we agree to abide by the MAPP Policy at crystaltip.com.

Privacy Policy

Crystaltip.com takes your privacy very seriously. We are dedicated to protecting all of your personal information and take precautions to secure your account information. Crystaltip.com automatically collects anonymous information about usage of our websites. When you register with us, you voluntarily provide us with names, addresses, phone numbers, e-mail addresses, and other demographic information. Naturestip.com appreciates your trust and will not share or sell this information with companies not affiliated with ours. Crystaltip.com will only share the information collected with its subsidiaries and affiliates, for the sole purpose of announcing products, sales, and events that we feel may interest you based on the information you have provided.

You may at any time opt-out of receiving further communications via email at any time. When you receive an email from us, there is a link at the bottom of each one that reads, "Click here to change or remove your subscription." Simply click that link and you uncheck yourself from the lists presented to you. Note that you may be added again to our email list if you subsequently participate in other promotions or submit further personal information on our website.

From time to time, we may modify our Privacy Policy. Such modifications will be effective on the date that we post the modified policy on our website.

Reviews, Comments, Communications and Other Content

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Westside Resources reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Westside Resources a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Westside Resources and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Westside Resources for all claims resulting from content you supply. Westside Resources has the right but not the obligation to monitor and edit or remove any activity or content. Westside Resources takes no responsibility and assumes no liability for any content posted by you or any third party.

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